Account Manager

Location: Portland, OR

Type: Full Time

Min. Experience: Experienced

US

We’re all about the people. We’re a design firm for relationships, helping organizations to deepen relationships with their communities to succeed in today’s connected world. Unleashing your community’s collective potential, is the surest path to increase innovation, stakeholder buy-in, brand engagement and market intelligence. Our work inspires communities across a multitude of sectors around the globe for clients such as Vulcan, California Pizza Kitchen, The Knight Foundation, The Rainforest Alliance and The Rockefeller Foundation. Teammates at Context Partners are bright, witty, and flexible - not to mention we are dog lovers. We genuinely enjoy each other’s company and we push each other to be our best selves professionally.

YOU

You are a relationship-builder. You have the ability to communicate with people from all backgrounds and feel at home in a corporate setting as well as the nonprofit world. You connect teams with the customers they serve and deftly manage expectations on both sides.

You enjoy helping clients find solutions to their problems and you are passionate about long-term customer success. You are a natural sales person through your ability to listen, and match needs with services. You welcome being held accountable for revenue goals and you enjoy supporting your fellow AMs in reaching their goals too. As a leader, you remain calm under pressure and always act from the perspective of being in service to others.  

Responsibilities

  • Operate as the lead point of contact for any and all matters specific to your customers
  • Build and maintain strong, long-lasting, revenue generating customer relationships
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors, and internal team
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Act as a liaison between the client and internal project team by seamlessly communicating needs and expectations.
  • Forecast and track key account metrics
  • Identify and grow new business opportunities in collaboration with company goals

Requirements

  • BA/BS degree or equivalent
  • Minimum 5 years account management or other relevant experience
  • Strong understanding of multiple sectors (e.g. private, public, non-profit)
  • Agency and marketing experience a plus
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in working with internal teams to deliver client-focused solutions based on customer needs
  • Ensure clients understand CP process, products and value while delivering a transformational and memorable client experience
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Technology experience a plus
  • Willingness to travel ~25%
  • Good sense of humor

This is a full-time position based in Portland, Oregon.

To apply, please submit your cover letter and resume.  In your cover letter, please address the following questions in 300 words or less:

  • Why are you uniquely qualified for this position?
  • What are your unique interests in life? (Ex. hobby, interests etc.)

Candidates who seem to be a fit will be contacted. Due to the high volume of responses, we unfortunately cannot respond to everyone.

Context Partners is an EQUAL OPPORTUNITY EMPLOYER, committed to diversity and consideration of all applicants for all positions without regard to color, ethnic background, religion, sex, gender identity, sexual orientation, national origin, age, and disability status.

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